The watchdog created to prevent another building-safety catastrophe has made some dangerous blocks wait months for permission to become safer. In London, the delay has approached an entire year. Seven months...

Think your council-tax bill is wrong? Complain, then watch your right to appeal vanish Councils can leave residents trapped in complaints while tribunal deadlines expire. Then come court costs, bailiffs and...

Across England, institutional delay can leave unlawful development standing until the authority legally cannot touch it. This is not a mischievous hypothetical. On 17 February 2026, England’s Local Government...

You keep a-knockin, but you can’t come in! Appalling figures just exposed NHS dentists delivering ‘beyond-private-quality’ care if a lucky patient somehow miraculously manages to get in, but everyone else is...

Torn to absolute shreds by the Housing Ombudsman’s latest figures, councils’ complaints handling emerges as a disgrace: tenants are ignored, failures go unfixed, and cases are upheld far more often than at...